Great location near the train station, city center, and the French quarter. Wheelchair Accessible rooms available. - Caring staff that is exceptionally friendly and attentive.

The venue is little and exceptionally comfortable, its location is marvellous, near to the lake and major touristic attraction and the museums and downtown, Hanoi, Vietnam. The staff are helpful and amazingly nice, they keep the place fairly clean.

It was within 20 minutes' walk from train station😃

I appreciated my room - large with clean condition. the hotel is set in a marvelous location just next door to the center and the lake and major touristic attraction and shopping street.

Great central location near the city center.

Great staff, spacious rooms, convenient location, free breakfast, comfortable bed, excellent shower.

Couldn't find any faults at all.

The room was a good size, had a big window, cable TV, and even a balcony 😊. the location was super convenient, with public parking close by.

This hotel in Hanoi is just right in the historical center, so close to the main sites. It's located in a less touristy area than the old quarter, which is a plus. The staff here are incredibly friendly and attentive, making the stay even more enjoyable. The rooms are clean, with nice wood finishings, and the bed is very comfortable. Moreover, the breakfast included is truly superb, offering a great range of delicious food.

All was well.

Spacious and clean rooms. Helpful and understanding staff. Great location for exploring the city and nightlife. Free airport transfer as compensation. Quiet despite the noise of the old quarter. Whisper quiet air conditioner. Excellent breakfast. Convenient 24-hour reception.

Hard to think of anything.

Clean and spacious room, comfortable bed, great buffet breakfast with traditional food, friendly and helpful staff, received a thoughtful souvenir gift upon check-out.

Comfortable stay with stylish rooms! The staff went above and beyond to make our experience exceptional. They arranged a last-minute tour to Ha Long Bay, ensuring a smooth itinerary. Tasty breakfast and a convenient location with plenty of shops nearby. a highly recommended hotel for a memorable stay.

We loved the hotel's central location, being close to both downtown areas and the Old Quarter. The hotel facilities were great, with clean and spacious rooms that included comfortable furniture and good air conditioning. The breakfast buffet was impressive, with a wide variety of traditional and tasty food. The staff were friendly, helpful, and provided excellent service.

Everything great.

The hotel offered a shuttle service from the airport which was really convenient and saved us money. The location was also good as it was walking distance to several tourist attractions. The AC in the room worked well and kept us cool during the hot weather.

The overall cleanliness was poor. The bathroom had mold and was not cleaned properly.

The rooms were very spacious and had all the necessary amenities. the beds were comfortable, and the breakfast was good with plenty of options. the location was great, with lots of shops nearby.

The bathroom had some mold on the roof, which seems to be a common issue throughout the country. it was a bit of a turn off.

I had a fantastic stay at this hotel. The cleanliness of the rooms was exceptional, and everything worked perfectly. The hotel facilities were top-notch, and I was impressed by the well-decorated rooms and extremely comfortable beds. The staff was incredibly friendly, attentive, and spoke English fluently, which made communication easy. The location of this hotel was perfect. It was very close to the main sites of Hanoi, which made exploring the city convenient. The breakfast provided a great range of food options, and the staff at the front desk were helpful and kind.

Cannot find any fault.